Engaged Knowledge Management: Engagement with New Realities

Author(s): Kevin C. Desouza, Yukika Awazu

Publisher: Palgrave Macmillan, Year: 2005

Description:

The authors contend that current knowledge management efforts in organizations need to be refocused so that they can be better poised for success. Topics discussed include: missing capabilities of knowledge management, knowledge management in strategic alliances, customer knowledge management, knowledge markets, and knowledge management systems, among others.